I have the Samsung Galaxy S8+ (UK O2 Network)
When i insert a Different Network sim card into it,
it ask for:
SIM Network Pin blocked.
Enter SIM network PUK
Will it work your Unlock Code you are selling?
Answered by Camelia Customer Relationship Manager on Tuesday, August 15, 2017
Your phone is asking for the SIM PUK - not the network unlocking codes we resell.
The PUK code is just a security PIN for the SIM printed toghether with the SIM PIN on the SIM case if you still have it. Alternatively you can get it for free from the carrier associated to the SIM. The easiest way is to call them.
After you solve the SIM PIN/PUK issue, if the phone is also network locked it will ask for the network unlocking code. This is the code we provide. If the phone is already network unlocked it will start working directly.
Asked by Natasha, Tuesday, August 8, 2017 on Q&A Page
I brought an unlocked Huawei Y3ii for my dad in NZ. The NZ spark network said phone is not compatible with their network as they run on a different frequency? The phone was brought unlocked so is it the phones specifications the reason it doesnt work on their network?
6 people had same question.
Answered by Camelia Customer Relationship Manager on Tuesday, August 8, 2017
Everything should work just fine as the device seems compatible. I suggest you to double-check with the carrier; it is a good idea to go with the phone to one of their shop.
Your model is supporting GSM : 850/900/1800/1900 MHz HSDPA : 900/2100 MHz.
I have 2 phones on a cricket month to month , I want 2 unlock them, after they r unlocked will I be able to just buy a sims card from any carrier ,say Verizon or T mobile and set up like I had with cricket. my phones r cricket zte
Answered by Camelia Customer Relationship Manager on Thursday, July 6, 2017
If the phones are asking for the network unlocking code when you insert a SIM of a different carrier it means that you can buy a code to unlock them.
Once unlocked it is possible to use the devices with any GSM carrier around the world. As Verizon is not a GSM carrier (it is CDMA) you'll not be able to use the devices with theri network. With T-Mobile, AT&T or any other GSM network everything will work just fine.
Hello! I bought gear s smart watch with a sim slot. It is from at&t. However i m unable to operate a sim card in it. I troed few sims from different companies here in Pakistan, but although it shows full signals, it does neither call or receive calls. On checking network operator, it says unexpected response.from network. So when i try to make call, it says emergency calls only.
3 people had same question.
Answered by Camelia Customer Relationship Manager on Wednesday, July 5, 2017
Unfortunately we cannot do more to help you. I suggest you to contact your local carrier to ask for assistance. Also, it is a good idea to ask assistance from a Samsung service centre.
Do you have an eta on galaxy s7 unlock for t-mobile?
5 people had same question.
Answered by Camelia Customer Relationship Manager on Monday, June 5, 2017
Finally (after more than a month since the service is totally offline) we are performing some tests with a network unlocking solution for the devices running the T-Mobile Device Unlock app. We are in Beta now and it should take some additional days until we have a stable solution (or not :( ).
A more precise ETA is not available but I do not expect to take very long until the service will restart.